Setting Up Notifications for Alerts
Learn how to enable or disable email notifications for your alerts.
How to Set Up Notifications for Chargeback Alerts
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Click your account name in the lower-left corner.
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Select Settings.
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In the sidebar, click Notifications.
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Check or uncheck the boxes for the notifications you want to enable or disable.
What Notifications Are Recommended?
To avoid unnecessary emails, here are our recommendations:
1. Chargeback Prevented
- Alerts you when a chargeback has been refunded.
- Recommendation: Optional.
2. Attention Required
- Alerts you when an alert needs action.
- Recommendation: Strongly recommended to keep enabled.
3. Weekly Summaries
- Recap of alerts received in the past week.
- Recommendation: Optional.
4. Monthly Summaries
- Recap of alerts received in the past month.
- Recommendation: Optional.
⚠️ If you disable Attention Required, log in to your account daily to check pending alerts.
💡 Questions or concerns? Get help from our specialists at Chargeback.io.