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Chargebee Integration Guide

Guide for linking Chargebee to Chargeback.io.

 

 

How to Connect Chargebee to Chargeback.io

  1. In the sidebar, click Integrations.
  2. Find the Chargebee card.
  3. Click Connect.
  4. When prompted, enter your Site Key and Site Value from Chargebee.

ℹ️ If needed, set an auto-refund threshold to limit automatic refunds. See the Automatic Refund Guide for more information.

 

How to Find Your Site Key and Site Value for Chargebee

Follow these steps to find your Chargebee Site Key and Site Value:

Step 1. Log in to your Chargebee account.

Step 2. Go to Configure Chargebee

  • In the left menu, open the Settings dropdown.
  • Click Configure Chargebee.

Step 3. Generate an API Key

  1. Scroll to the API Keys and Webhooks section.
  2. Click API Keys, then Add API Key.
  3. On the pop-up, choose Full-Access Key (Chargeback.io requires full access).
  4. In the next step, select All, name your API key, and click Create Key.

Step 4. Copy Your Keys

  • Site Key: Click the copy icon next to the key you created.
  • Site Value: From your browser’s URL, copy the text before “.chargebee.com/”.
    • Example: from https://chb-2-test.chargebee.com/..., your site value is chb-2-test.

💡 Questions or concerns? Get help from our support specialists at Chargeback.io.