Chargeback.io

This guide shows you how to find issuer BINs (also called IINs) when troubleshooting missing alerts.

Finding Issuer BINs for Alert Troubleshooting

Here, we'll show you how to add new descriptors and ARNs to your enrollments.

Add billing descriptors to alert products

Learn what the new Balance feature is for Chargeback.io and how it works.

How Balance billing works

Learn whether it's necessary to connect to an integration on Chargeback.io.

When you need to connect an integration

Learn how to request new integrations for Chargeback.io to consider.

Request a new payment processor or app integration

Learn how Chargeback.io works, and what happens when you try to manage chargebacks without it.

How alerts work in Chargeback.io

This guides you through unenrolling billing descriptors so you stop receiving alerts.

Unenroll and remove billing descriptors

What Shopify's two chargeback rates measure, which one Shopify uses for account monitoring, and how to view each one in your admin.

Understand your Shopify chargeback rate with and without RDR

Explains the differences between fraud and chargeback rates.

Fraud rate vs. chargeback ratio

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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