Chargeback.io

Learn how to invite team members or freelancers to your Chargeback.io account to help manage alerts.

Add team members to your organization

How your data is protected at Chargeback.io

Security and data protection at Chargeback.io

Follow these steps to reset your password for Chargeback.io.

Reset your password

Learn when Automatic Credit Requests are filed and what you need to do.

Use Automatic Credit Request

Understand what's going on in your dashboard.

Understanding the Chargeback.io Dashboard

Move an existing billing descriptor from one Chargeback.io business account to another existing Chargeback.io business account.

Move billing descriptors between existing business accounts

Theodore

How billing works, refund help, and other account information.

Account & Billing

Learn how Chargeback.io charges for alerts and what happens when your balance gets low.

How alert billing works

Learn when you can file a Manual Credit Request, what evidence to include, and how reviews work.

Request manual credits for alerts

Learn how to get credited (refunded) for chargeback alerts that have issues.

When you can request a refund for a chargeback alert

Learn how to refund unused account balance as a Chargeback.io merchant.

Refund your remaining balance

Billing

Website

Pricing

Find answers and get help from Intercom Support and Community Experts

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