Chargeback.io

Learn how to invite team members or freelancers to your Chargeback.io account to help manage alerts.

Adding Team Members to Your Chargeback.io Account

How your data is protected at Chargeback.io

Security & Data Protection at Chargeback

Follow these steps to reset your password for Chargeback.io.

How to Reset Your Password

Learn when Automatic Credit Requests are filed and what you need to do.

Using Automatic Credit Requests

Understand what's going on in your dashboard.

Understanding the Chargeback.io Dashboard

Move an existing billing descriptor from one Chargeback.io business account to another existing Chargeback.io business account.

How to Move Billing Descriptors Between Existing Accounts

Theodore

How billing works, refund help, and other account information.

Account & Billing

Learn how Chargeback.io charges for alerts and what happens when your balance gets low.

How Am I Charged for Alerts?

Learn when you can file a Manual Credit Request, what evidence to include, and how reviews work.

Requesting Manual Credits for Alerts

Learn how to get credited (refunded) for chargeback alerts that have issues.

How to Refund Chargeback Alerts

Learn how to refund unused account balance as a Chargeback.io merchant.

How to Refund Remaining Account Balance

Billing

Website

Pricing

Find answers and get help from Intercom Support and Community Experts

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