How to Cancel Your Chargeback.io Account
At the moment, to cancel your Chargeback account, you'll need to unenroll your billing descriptors. To do this, you will need to fill out our unenrollment form.
Click this link to access the form.
We’ll process your request within 12 hours.
That said, due to Verifi and Ethoca processing times, it may take up to 7 days for descriptors and enrollments to be completely removed.
Unfortunately, this may result in billing for up to 2 weeks after your request.
💡 Tip
Need more help? Get support from our representatives at Chargeback.
We’re here to help with any questions you may have.