This guide shows you how to connect 29 Next to Chargeback.io. It also explains how to find ARNs and billing descriptors for the processors you connect.
How to Find ARNs & Billing Descriptors for 29 Next
29 Next doesn’t give you billing descriptors or ARNs (or BINs and CAIDs). You need to get those from the payment processor that’s connected to your 29 Next account.
Check these guides to find ARNs and billing descriptors for common payment gateways:
- Stripe
- Shopify
- Authorize.net
For other processors, use our guides to ARNs and billing descriptors.
⚠️ If you don’t have ARNs and billing descriptors, you won’t get chargeback alerts. Verifi and Ethoca send alerts with that information.
How to Connect 29 Next to Chargeback.io
To connect 29 Next, you need your Admin API Access Token and Store.
Follow these steps to find them:
1. Go to Stores and click Dashboard:
2. In Dashboard, click Settings:
3. In the left sidebar, click API Access:
4. Click Create App:
5. (Recommended) Name the app Chargeback so you can identify it easily, then click Save:
6. Copy your Store name (everything before .29next.store) and the Admin API Access Token:
7. Log in to your Chargeback.io account and enter the information during signup:
- Admin API Access Token: The characters you copied from 29 Next
- Store: E.g., chargebackdev.29next.store
8. Go back to 29 Next and open Configure App Permissions:
9. Turn on (check) these permissions, then click Save:
orders:readorders:writetransactions:readtransactions:write
💡 Need more help? Get support from our representatives at Chargeback.
We’re here to help with any questions you may have.