These are critical to set up
Without your billing descriptor, you will not be able to receive alerts from any alert provider. Without ARNs, you cannot receive alerts from RDR; which covers 97% of Visa transactions.
ℹ️ Be sure to check these FAQs regarding billing descriptors and ARNs.
How & Where to Add Descriptor(s) & ARNs
Here's how to add your descriptor(s) and ARNs:
- Navigate to the Enrollments page (Business settings > Enrollment)
- Click the “+ Enroll more descriptors” button.
- Select your Payment processor (e.g., Shopify).
- Enter your billing descriptor(s) in the field labeled Billing descriptor. If you have more than one, separate them with commas.
- In the RDR enrollment process, enter your four different ARNs (for Visa transactions) in the field provided, separating each code with a comma.
ℹ️ It should take 12 hours for CDRN and Ethoca to activate. And typically 3 business days for RDR to activate.
👉What If I Have No Refunds/ARNs?
You'll need to do test refunds to generate your ARNs or get your BINs and CAID (B&C). Also follow this step if you have fewer than 4 ARNs.
Read this guide to learn how to get your B&C or do test refunds.
Finding Your Billing Descriptor & ARNs for Authorize.net
Navigate to any transaction and look for the following information:
- Merchant Name: Your billing descriptor
- Reference #: Your ARN
💡 Need more help? Get support from our representatives at Chargeback.
We’re here to help with any questions you may have.