Chargebee: Descriptor & ARN Guide

How to Find Billing Descriptor(s) for Chargebee

Follow these steps to find and edit billing descriptors with Chargebee:

Step 1. Log into Chargebee

Step 2. Navigate to Payment Gateways

Click on these pages in the following order: Settings > Configure Chargebee > Payment Gateways > Add a Descriptor.

_{Source: Chargebee}

A popup will appear that will let you adjust the following information:

• Billing descriptor

• Subscription ID

• Customer ID

• Plan Name

• Invoice ID

Step 3. Edit your descriptor (if necessary)

_{Source: Chargebee}

How to find ARNs with Chargebee

Contact the payment processor used for the transaction in question regarding your ARNs.

Chargebee doesn't produce ARNs.

How to Add Descriptor(s) & ARNs

Here's how and where to add your descriptor(s) and ARNs:

1. In the sidebar, click Alerts to expand the dropdown.
2. Select Configure.
3. Click + Enroll More Descriptors.
4. Click Continue on the Integration page.
5. Enter your billing descriptor(s) in the field labeled Billing Descriptor.
   1. If you have more than one, separate them with commas.

Activation Times

• CDRN and Ethoca: ~12 hours.

These aren't guaranteed activation times. See this guide to learn when they may take longer.