⭐ Optimization Tip: To keep your account organized, create a separate business sub-account for each additional integration.
Method 1: Through Your Dashboard (Easiest)
In the sidebar, under Prevent, click Alerts, then select Configure from the dropdown.
On the Configure page, click the Integrate tab.
Find the integration you want to connect and click Connect.
Follow the on-screen steps to complete setup.
A pop-up guide with visuals will walk you through the process. You can also refer to our setup guides for specific integrations.
⚠️ You cannot connect multiple instances of the same integration to a single account (e.g., two Stripe integrations under one account).
To link another processor of the same type, create a sub-account.
Method 2: When You Add More Descriptors
In the left sidebar, select Alerts.
From the dropdown, click Configure.
Find the alert network where you want to add new descriptor(s) and click + Enroll More Descriptors.
Under the desired integration, click Connect.
Follow the on-screen steps to finish setup.
During this process, you can also add additional descriptor(s) as needed. Alert-network enrollment is separate from your payment processor integration. RDR enrollment uses your acquiring BINs and CAID, rather than billing descriptor text.
Supported Integrations & Apps
We currently support major payment processors, including Stripe, Shopify Payments, and Authorize.net.
For the full and most up-to-date list of supported integrations and apps, visit this page.
Additional Information
You cannot connect multiple instances of the same integration within one account, but there is no limit to how many different integrations you can connect.
Access permissions: Only Owners and Administrators can connect or disconnect payment processor integrations. Managers and View Only users cannot. If you don’t have the required access, ask an Owner or Administrator for that business account to make the change.
Adding another integration does not change pricing.
💬 Still need help? Contact Chargeback.io support.