Follow these steps to find and edit billing descriptors with Chargebee:

1. Log into Chargebee

2. Navigate to Payment Gateways

Click on these pages in the following order: Settings > Configure Chargebee > Payment Gateways > Add a Descriptor.

Source: Chargebee

A popup will appear that will let you adjust the following information:

3. Edit your descriptor (if necessary)

Source: Chargebee

You will need to contact the payment processor used for the transaction in question regarding your ARN codes. Chargebee does not produce an ARN code.

💡 Tip

Need more help? Get support from our representatives at Chargeback.

We’re here to help with any questions you may have.