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How to Add More Payment Processors & Billing Descriptors to a Connected Enrollment
How to Add More Payment Processors & Billing Descriptors to a Connected Enrollment
Theodore Sterling avatar
Written by Theodore Sterling
Updated over 2 months ago

Add More Payment Processors

Follow these steps to add additional payment processors to your connected enrollment:

  1. Navigate to Integrations

  2. Find the payment processor that you would like to add

  3. Click Connect

  4. Provide required information

We provide separate guides on how to find the information required to connect these payment processors:


Add More Billing Descriptors

Follow these steps to add more descriptors to your current enrollment:


1. Navigate to Personal settings

Or click on this link to bypass steps 2 through 4. If the link does not work, please follow steps 2 through 4.


2. Click Business accounts on the left hand menu


3. Click the settings cog wheel icon

Find the business account that you would like to add more descriptors to. From there, click on the cog wheel icon.


4. Select Enrollment on the left hand menu.


5. Add your descriptor

Find the Enroll more descriptors button under the enrollment that you would like to add more descriptors to.

If you need help finding billing descriptors, refer to guides for these platforms:

  • Stripe

  • Braintree

  • Chargebee

  • Recurly

The descriptor that you added will appear in a block below along with a status indicator:

The orange dot indicates that your status is pending verification.

We cannot provide an estimate as to how long it will take to verify your billing descriptor.

You will also see Pending verification above the enrollment that you added the descriptor under:

You will continue to receive alerts for the descriptors that you already have active. The pending verification status for your new descriptor will not affect how you receive alerts.


💡 Tip

Need more help? Get support from our representatives at Chargeback.

We’re here to help with any questions you may have.

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