Chargeback.io

How to Locate Transactions with ‘Attention’ Chargeback Alerts

Learn how to add more rules to Rapid Dispute Resolution (RDR) alerts.

Adding More Rules to RDR

Find the meanings of different alert statuses in your dashboard.

Meanings of Alert Statuses

Follow this guide to learn what to do if an alert was not automatically refunded.

Handling Alerts That Have Not Been Auto-Refunded

Learn how to enable or disable email notifications for your alerts.

Setting Up Notifications for Alerts

Theodore

Finding transactions for alerts, troubleshooting, and more.

Alerts

Reasons chargebacks may slip through and potential fixes.

Not Receiving Chargeback Alerts? Troubleshooting Guide

Learn why RDR alerts appear as “Lost Chargebacks” in your payment processor.

Why RDR Alerts Result in 'Lost Chargebacks'

Troubleshooting

Website

Pricing

Find answers and get help from Intercom Support and Community Experts

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