Troubleshooting
By Theodore1 author10 articles
Why you aren't receiving chargeback alerts
Why an RDR alert can still look like a chargeback
What to do if an alert has Expired status
What to do if an alert has Previously Refunded status
What to do if an alert has Declined status
What to do if an alert has Not Found status
What to do if an alert has Already a Chargeback Alert status
What to do if an alert has Failed Transaction status
Why a chargeback can still happen after you refund a transaction
Exact Match vs. Starts With for billing descriptors