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Add billing descriptors to Prevent

Learn how to add billing descriptors to your Prevent alert solutions enrollments.

Written by Theodore

Use this guide to add billing descriptors to Prevent alert-program enrollments in the Chargeback.io dashboard. For Order Insight or Consumer Clarity enrollment, use the Deflect enrollment guide.

It doesn't explain how to remove and unenroll billing descriptors or check enrollment status.

How to Add a New Billing Descriptors

Here’s how and where to add your descriptors:

  1. In the sidebar, under Prevent, click Alerts to open the dropdown.

  2. Select Configure from the dropdown.

  3. Select the alert network.

  4. Click + Add More Descriptors.

  5. Enter your descriptor(s) and click Continue.

Once you add the billing descriptor, the descriptor will go into the enrollment process. Enrollment process means the descriptor will have the Pending status.

Further reading:

💬 Still need help? Contact Chargeback.io support.

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