Chargeback.io

Find what you need to create an account.​

How to Create an Account & What You Need

Learn how to create more than one business account on Chargeback.io

Adding Businesses to Your Chargeback.io Account

What each billing descriptor status means in Chargeback.io and what to do next.

Billing Descriptor Statuses in Chargeback.io

Learn how long it takes for your chargeback alerts to get set up

How Long Does it Take to Get Enrolled?

Theodore

Getting Started

Alternatives for connecting to RDR if you don’t have ARNs or have fewer than 4.

No ARNs or Fewer Than 4 ARNs for RDR

How to see if your enrollment is complete or still processing.

Checking Your Enrollment Status

Learn the Differences Between CDRN, RDR, and Ethoca Chargeback Alerts

Comparing Ethoca, RDR, & CDRN Enrollments

Learn how to locate your billing descriptor (AKA customer statement descriptor) and ARNs in Shopify.

Shopify: Descriptor & ARN Guide

Guide on finding and adding your billing descriptor (AKA statement descriptor) & ARNs with Stripe.

Stripe: Descriptor & ARN Guide

Learn How to Locate Your Billing Descriptor and Acquirer Reference Number (ARN) in Oceanpayment

Oceanpayment: Descriptor & ARN Guide

Learn How to Locate Your Billing Descriptor and Acquirer Reference Number (ARN) in Authorize.net

Authorize.net: Descriptor & ARN Guide

Learn how to locate your billing descriptor and Acquirer Reference Number (ARN) in Braintree.

Braintree: Descriptor & ARN Guide

Learn How to Locate Your Billing Descriptor and Acquirer Reference Number (ARN) in Airwallex

Airwallex: Descriptor & ARN Guide

Learn how to locate your billing descriptor and Acquirer Reference Number (ARN) in Recurly.​

Recurly: Descriptor & ARN Guide

Learn how to locate your billing descriptor and Acquirer Reference Number (ARN) in Chargebee.

Chargebee: Descriptor & ARN Guide

Learn how to get your acquiring BINs and CAID to set up RDR

Getting BINs & CAID

Learn how to get more alerts from American Express and Discover

How to Enroll Amex & Discover for Additional Coverage

A short guide to writing clear, specific billing descriptors.

Best Practices for Billing Descriptors

Setting Up Enrollments

Step-by-step setup for integrating supported payment processors

Connecting Integrations & Apps

Guide to setting up API access, rate limits, and regenerating keys

Connecting to the Chargeback.io API

A step-by-step guide to setting up automatic refunds.

Setting Up Auto-Refunds

How to disconnect your payment processor (integration) from Chargeback.io.

How to Disconnect a Payment Processor

Learn how to connect additional payment processors through integrations

Adding Another Payment Processor Integration

Connect your Chargeback.io account to Shopify.

Shopify Connection Guide

Connect your Chargeback.io account to Stripe.

Stripe Connection Guide

Connect your Chargeback.io account to Airwallex.

Airwallex Connection Guide

Connect your Chargeback.io account to Braintree.

Braintree Connection Guide

Connect your Chargeback.io account to Next Commerce.

Next Commerce Connection Guide

Connect your Chargeback.io account to Recurly.

Recurly Connection Guide

Connect your Chargeback.io account to Chargebee.

Chargebee Connection Guide

Connect your Chargeback.io account to Authorize.net.

Authorize.net Connection Guide

Connect your Chargeback.io account to NMI.

NMI Connection Guide

Connect your Chargeback.io account to Adyen.

Adyen Connection Guide

A step-by-step guide to setting up manual refunds.

Setting Up Manual Refunds

Setting Up Integrations

Guide to moving your chargeback alerts service to or from Chargeback.io.

Managing Provider Transfers for Chargeback.io

Explains what to do if you receive the Verification Needed status on a billing descriptor.

Verification Needed Status on a Billing Descriptor

Onboarding & Offboarding

Website

Pricing

Find answers and get help from Intercom Support and Community Experts

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