Chargeback.io

Find what you need to create an account.​

How to Create an Account & What You Need

Learn how to create more than one business account on Chargeback.io

Creating More Business Accounts

Guide to billing descriptor statuses and their meanings in Chargeback.io.

Understanding Descriptor Statuses

Learn how long it takes for your chargeback alerts to get set up

How Long Does it Take to Get Enrolled in RDR, CDRN, & Ethoca?

This post answers the most commonly asked questions about billing descriptors and ARNs

FAQs for ARNs & Billing Descriptors

Theodore

Getting Started

Alternatives for connecting to RDR if you don’t have ARNs or have fewer than 4.

How to Enroll in RDR Without ARNs

How to see if your enrollment is complete or still processing.

Checking Your Enrollment Status

Learn the Differences Between CDRN, RDR, and Ethoca Chargeback Alerts

Comparing Ethoca, RDR, & CDRN Enrollments

Learn how to locate your billing descriptor and Acquirer Reference Number (ARN) in Shopify.

Shopify: Descriptor & ARN Guide

Guide on finding and adding your billing descriptor & ARNs with Stripe.

Stripe: Descriptor & ARN Guide

Learn How to Locate Your Billing Descriptor and Acquirer Reference Number (ARN) in Oceanpayment

Oceanpayment: Descriptor & ARN Guide

Learn How to Locate Your Billing Descriptor and Acquirer Reference Number (ARN) in Authorize.net

Authorize.net: Descriptor & ARN Guide

Learn how to locate your billing descriptor and Acquirer Reference Number (ARN) in Braintree.

Braintree: Descriptor & ARN Guide

Learn How to Locate Your Billing Descriptor and Acquirer Reference Number (ARN) in Airwallex

Airwallex: Descriptor & ARN Guide

Learn how to locate your billing descriptor and Acquirer Reference Number (ARN) in Recurly.​

Recurly: Descriptor & ARN Guide

Learn how to locate your billing descriptor and Acquirer Reference Number (ARN) in Chargebee.

Chargebee: Descriptor & ARN Guide

Learn how to get your acquirer BINs and CAID to set up RDR

How to Get BINs & CAID for RDR Alerts

Learn how to get more alerts from American Express and Discover

Getting American Express & Discover Identifiers

A short guide to writing clear, specific billing descriptors.

Best Practices for Billing Descriptors

Setting Up Enrollments

Step-by-step setup for integrating supported payment processors

Connecting Integrations & Apps

Guide to setting up API access, understanding key endpoints, and handling webhooks

Connecting to the Chargeback.io API

A step-by-step guide to setting up refunds, whether you issue them yourself or through system integrations

Setting Up Manual & Automatic Refunds

Learn how to disconnect your payment processor (integration) from Chargeback.io

How to Disconnect a Payment Processor

Learn how to connect additional payment processors through integrations

Adding Another Payment Processor Integration

Guide for linking Shopify Payments with Chargeback.io

Shopify Integration Guide

Guide to linking your Stripe account with Chargeback.io

Stripe Integration Guide

Guide to linking your Airwallex account with Chargeback.io

Airwallex Integration Guide

Guide to linking Braintree with Chargeback.io

Braintree Integration Guide

Guide to linking 29 Next with Chargeback.io

29 Next Integration Guide

Guide for linking Recurly with Chargeback.io

Recurly Integration Guide

Guide for linking Chargebee to Chargeback.io.

Chargebee Integration Guide

Guide for linking Authorize.net with Chargeback.io.

Authorize.net Integration Guide

Setting Up Integrations

Guide to moving your chargeback alerts service to or from Chargeback.io.

Managing Provider Transfers for Chargeback.io

Onboarding & Offboarding

Website

Pricing

Find answers and get help from Intercom Support and Community Experts

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