ℹ️ You can use any payment processor and still receive pre-dispute alerts.
- Ethoca, CDRN, RDR: Billing descriptor(s).
- RDR: ARNs or BIN(s) & CAID(s)
Use these guides to find your descriptors and ARNs. If you can't find any ARNs, read here to learn how to get your BIN(s) and CAID(s).
Without an integration / app, you can only refund Ethoca and CDRN alerts manually. You'll need an integration / app for auto-refunds.
ℹ️ RDR auto-refunds alerts regardless of whether you have an integration.
Current Integrations & Apps
- Stripe (App)
- Shopify Payments (App)
- Authorize.net
- Chargebee
- Recurly
- Braintree
- Slack (for notifications)
For the most up-to-date list, see All Current Integrations.
ℹ️ Each link in the list contains a guide to connect that integration.
Where to Find Integrations in Dashboard
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Go to the left sidebar.
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Click Integrations → you’ll land on the integrations page.
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Review all current integrations available.
Request an Integration
Want us to support a new integration or platform?
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Go to Integrations.
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Click Request integration.
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Enter the integration’s URL (example:
helcim.com). -
Click Send request.
Read this guide if you run into trouble submitting a request.
⚠️ We cannot guarantee support for all requested integrations.
💡 Need more help? Get support from our representatives at Chargeback.
We’re here to help with any questions you may have.