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Connect Authorize.net to Chargeback.io

Connect your Chargeback.io account to Authorize.net.

Written by Theodore

Authorize.net doesn't provide billing descriptors or Verifi IDs (ARNs or BINs and CAIDs). You must get these from the payment processor connected to your Authorize.net account.

Use this guide to connect Authorize.net to Chargeback.io so Prevent can automatically refund transactions linked to Ethoca Alerts and Cardholder Dispute Resolution Network (CDRN) alerts. You’ll also learn how to find your API login ID and create a Transaction Key; and disconnect Authorize.net from Chargeback.io.

For auto-refund settings and thresholds, follow Set up auto-refunds for alerts.

How to Connect Authorize.net to Chargeback.io

Follow these steps to connect Chargeback.io to Authorize.net:

  1. In the sidebar, click Alerts, then select Configure from the dropdown.

  2. On the Configure page, click the Integrate tab.

  3. Find Authorize.net.

  4. Click Connect.

  5. When prompted, add your API Login ID and Transaction Key from Authorize.net.

Connection completes instantly in most cases.

If needed, set an auto-refund threshold to limit automatic refunds. See the Automatic Refund Guide for more information.

How to Find API Login ID & Transaction Key in Authorize.net

This section walks you through finding your API Login ID and Transaction Key in Authorize.net.

Part 1: Navigate to API credentials

  1. Sign in to your Authorize.net production account, not your sandbox account.

  2. Click Account.

  3. Under Settings, go to Security Settings.

  4. Select API Credentials & Keys under General Security Settings.

Part 2: Get your API Login ID

  1. On API Credentials & Keys, find API Login ID.

  2. Copy it and paste the API Login ID into Chargeback.io.

  3. Proceed to the next part (B) to create a Transaction Key.

Part 3: Create a new Transaction Key

  1. On the same page, under Create a New Key, select New Transaction Key.

  2. Leave Disable Old Transaction Key Immediately unchecked unless you need to revoke the old key right away.

  3. Click Submit.

  4. Check your email inbox for the PIN.

  5. Enter the PIN in Enter PIN and click Verify PIN.

  6. After verification, copy the Generated Key (this is your Transaction Key).

  7. Paste it into Chargeback.io.

Creating a new key makes the old one expire after 24 hours, so update every website or app that uses it before then.

How to Disconnect Authorize.net From Chargeback.io

  1. In the sidebar, click Alerts, then select Configure from the dropdown.

  2. On the Configure page, click the Integrate tab.

  3. Find the Authorize.net card and click Disconnect.

The disconnection is immediate. After disconnecting, automatic refunds for CDRN and Ethoca alerts will stop.

Disconnecting Authorize.net does not stop alerts. To stop receiving alerts, fill out this unenrollment form.

💬 Still need help? Contact Chargeback.io support.

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