This guide is for Next Commerce (NEXT for short), which was previously 29 Next.
How to Find ARNs & Billing Descriptors for Next Commerce
Next Commerce doesn’t provide billing descriptors or ARNs (or BINs and CAIDs). You must get these from the payment processor connected to your NEXT account.
Check these guides to find ARNs and billing descriptors for common payment gateways:
Stripe
Shopify
Authorize.net
For other processors, refer to our general guides on ARNs and billing descriptors.
⚠️ If you don’t have ARNs and billing descriptors, you won’t receive chargeback alerts. Verifi and Ethoca send alerts using this information.
How to Connect Next Commerce to Chargeback.io
You’ll need your Admin API Access Token and Store.
Follow these steps to find them:
Go to Stores and click Dashboard.
In Dashboard, click Settings.
In the left sidebar, click API Access.
Click Create App.
(Recommended) Name the app Chargeback so you can identify it easily, then click Save.
Copy your Store name (everything before
.29next.store) and the Admin API Access Token.
Log in to your Chargeback.io account and enter the information during signup:
Admin API Access Token: The token you copied from Next Commerce
Store: e.g.,
chargebackdev.29next.store
Go back to Next Commerce and open Configure App Permissions.
Enable (check) these permissions, then click Save:
orders:readorders:writetransactions:readtransactions:write
💡 Need more help? Get support from our specialists at Chargeback.io. We’re here to help with any questions.