ℹ️ You can use any payment processor and still receive pre-dispute alerts.
What You’ll Need
Ethoca, CDRN, RDR: Billing descriptor(s)
RDR: ARNs or BIN(s) & CAID(s)
Use these guides to find your descriptors and ARNs.
If you can’t find any ARNs, read how to get your BIN(s) and CAID(s).
Without an integration or app, you can only refund Ethoca and CDRN alerts manually.
You’ll need an integration or app for auto-refunds.
ℹ️ RDR auto-refunds alerts regardless of whether you have an integration.
Current Integrations & Apps
Chargeback.io supports the following:
Slack (for notifications)
More...
For the most up-to-date list, see All Current Integrations.
ℹ️ Each link above contains a guide to connect that integration.
Where to Find Integrations in the Dashboard
Go to the left sidebar.
Click Integrations → you’ll land on the integrations page.
Review all current integrations available.
Request an Integration
Want us to support a new integration or platform?
Go to Integrations.
Click Request integration.
Enter the integration’s URL (example:
helcim.com).Click Send request.
If you run into trouble, read this guide.
⚠️ We cannot guarantee support for all requested integrations.
💡 Need more help?
Get support from our representatives at Chargeback.
We’re here to help with any questions you may have.